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The Insoft Story

We deliver authorised training to companies and individuals that want to become the best in what they do.

Since 2006, Insoft Services have been about transferring knowledge. The means by which we do this is ever evolving. This process of changing with both the times and the needs of our customer base has streamlined us into being a technology-focused training company. All our expertise, experience, and hard work are now directed towards one single goal – delivering world leading training for selected IP vendors.

Whatever size of knowledge base our customers currently possess, we at Insoft Services, are dedicated to further improve those skill sets in order to let the companies grow further and to increase their understanding of the products they currently use. We accomplish these goals by focusing on what we do best – assessing our customers needs, coming up with the optimal course of action and delivering an impeccable training experience delivered by our staff of world-leading instructors.

We deliver authorised training to companies and individuals that want to become the best at what they do.

Our Journey

We are continuously evolving…


CLSP Status
• 25 CCSIs
• CLSP Status
• 150+ Courses
• EN Specialization
• Finland Local Office


Nordic Focus
• Denmark, Norway were added
• Nordic Sales – 4.7 CSAT global
• 2500 + Student Days
• Full Cisco Portfolio


Fortinet Education & Consultancy
• The only Premier ATC to work for Fortinet Education
covering whole North Europe


NSE-8 Training Advanced Consultancy
• Only Global Company proprietary of NSE8 training content
• The most advanced labs in the world
• Consultancy projects


Advanced Competence Center
• Services development in the UK
• Most Advanced Team of SMEs
• Resource pool distributed globally


Advanced Competence Center
• Services development in the UK
• Most Advanced Team of SMEs
• Resource pool distributed globally


Advanced Competence Center
• Services development in the UK
• Most Advanced Team of SMEs
• Resource pool distributed globally



Ali Manzoor

President & CEO


A serial entrepreneur, having over 20 years of experience in the IT Sector. Driving multimillion-dollar ventures around the globe, specialising in providing Professional Services, Support and Training. He helps many Fortune 500 companies, continuously driving their engagement strategy and vision (CxO) around multiple disciplines.

Meet Our Sales and Management Team


Torbjörn Holde

Sales Nordics

Patrick Urmson

Sales Finland

Daniela Venturelli

Business Development

Nitin Sharma

Operations Manager

Veronica Brinati

Sales Assistant

Debora Fona

Operation Assistant

Insoft Academy Team


Ivan Koevski

Project Manager


Dubem Okonkwo

Content Developer

Brunner Toywa

Content Developer

Jack Dowling

Content Developer

Shahzad Sheikh

Content Developer

Martin Marksimovski

Content Developer

Marketing & Product Development


Nitesh Choudhary

Software Development

Nitin Raturi

Software Developement

Ahmad Elmalah

Software Development

Vijay Choudhary

Software Development

Finance Team

Insoft Learning team of instructors consists of world-class experts who also work as field engineers on a daily basis.

Our Instructors are engaged in real-life projects and gain hands-on technical experience while working with Insoft's major customers in USA, Europe, Middle East, and Africa. Each of them holds a variety of certifications from different vendors including 20 CCIEs on the team.

Our highly specialised team of Cisco engineers/instructors gives you the knowledge and skills that accelerate the development of your workplace competencies. You will gain direct benefits from our theoretical expertise and practical experiences. Most public classes are delivered in English, but for some in-house training projects, we can cover a number of additional languages depending on the technology.

The Instructor Excellence Award recognises outstanding CCSIs from each region who aspire to be the best in their field of technical expertise. The award winners demonstrate the highest quality training experience and best overall performance as measured by the student satisfaction surveys for each Fiscal Year. We rely upon our elite instructors to constantly deliver first class training experiences which they invariably do.

An elite team of Subject Matter Experts



Laurent is an expert in Routing & Switching, SAN Switching and Datacenter Architecture (3 xCCIE/CCDE). He has 17 years of experience in international corporate environments designing and implementing ICT Architectures in Holland, Spain and Switzerland.

Laurent is an experienced Consultant with a 360° approach, from technical to business and a keen eye on the newest trends such as Virtualization, SDN, Cloud, PaaS, SaaS, IoT, Big Data and masters the Internet Infrastructure opportunities in the industry 4.0.

Higher level education: Engineer diploma from one of the top-20 French public schools of Engineering.

Languages: English,German,French and Spanish



Raul has more than 15 years of telecom and network experience, he has worked in 9 different countries in Europe, West-Central Africa, Middle East and South-East Asia, both in private and military sectors.

He has extensive background in cellular networks, satellite communications and data centers. In recent years he's been specifically concentrating on network security.

Languages: English and Estonian



Jorge, PhD, has over 15 years of experience in cybersecurity and data protection across multiple sectors in Europe as a Security and Compliance Professional. After obtaining his PhD in Informatics, he has been delivering professional training on Information Security, software development and project management methodologies to different universities and professional organisations across Europe.

He is an active learner and possess all IAPP certifications (CIPP/E, CIPM, CIPP/US, CIPP/G, CIPP/G, CIPT, CIPP/C, FIP), CISSP, PRINCE2, PMP, PCI, Certified DPO, GDPR-P and other technical certifications with a focus on User Experience and Product Development.

Languages: English and Spanish



Mohamad is specialised in cybersecurity Education and Consultancy. He started his career in 1992 and became an authorised trainer for Cisco (CCSI), Microsoft (MCT), and LPI (Linux) and others to use and teach their various business and technical solutions. He holds Professional certifications from different vendors as follows:

Cisco: CCNA Routing & Switching, CCNP Routing & Switching, CCDA, CCDP, CCNA Wireless, CCNA Voice, CCNA Security, CCNP Security...

Microsoft: MCSA, MCSE (for Windows Server Editions 2000, 2003, 2008, 2012 and 2016)

LPI: LPIC1, LPIC2, LPIC3 Security

CompTIA: A+, Network+, Security+


EC-Council: CEHv9


His passion nowadays is to enhance the knowledge of the millennial generation about two fields: Entrepreneurship and End User cybersecurity Education.

Languages: Arabic,English and French



Aliaksandr has more than 8 years of experience in delivering Authorised Cisco courses and seminars in Europe, Middle East and Asia. His main expertise includes but is not limited to routing and switching, wireless, network design and network security. He says that successful training is not just showing slides, but also an interpretation of information using tables, comparisons, schemes, graphs, and additional examples to help students to create a system of their knowledge, focusing on the material that can be implemented in the real world. Aliaksandr encourages students to ask any questions: he says that there are no stupid questions - it's silly to be afraid to ask questions. Instructor Excellence Award YEAR 2019 Security

Customer satisfaction score 4,94/5 (year 2018)

Customer satisfaction score 4,93/5 (year 2017)


Certified Cisco Systems Instructor CCSI #34250, CCNP R&S, CCDP, CCNP Security, CCNP Data Center, CCNA Service Provider, CCNA Wireless

Languages: English,Belrussian and Russian



Roberto is a distinguished Director of Information Technology and Pre-Sales Engineering with expertise in a diverse range of technologies including Cisco, Fortinet (NSE8 and FCT), Microsoft, PaloAlto Networks, Proofpoint, Infoblox, Forescout and FireEye Helix. He demonstrated success in managing Networking and IT Security Design, Quality Assurance, Product Development, Internet Technology.

Well-organized and a results-oriented, Roberto has proven the ability to implement standards, procedures and processes that improve business functionality. Solid management skills, capable of leading and motivating individuals to maximize levels of productivity, while forming cohesive team environments. Exceptional communicator focused on building strong client relationships at any level.

A great history as highly experienced, and self-motivated Business Development Manager and System Engineer with over 14 years' experience in the Networks Design and ICT Project Management from SMEs to large enterprises and MSSPs.

Languages: English and Italian



Elter has more than 21 years in the ICT market, with an international and multicultural experience in Collaboration environments at Financial, Telco and Public sectors, including: Video as a Service (cloud), Service Providers, TelePresence Training and Consultancy, Management, Pre-Sales, Projects, Support, Installation, Maintenance and Field Operation with Tandberg, Acano, VBrick and Cisco solutions.

A former Tandberg and Acano Instructor became authorized trainer for Cisco (CCSI) in 2010 for Videoconference, Telepresence and Collaboration, including High Touch Delivery Learning Services classes. Post-graduate degree in teaching experienced on customized training and knowledge transfers. Received an Instructor Excellence Award from Learning@Cisco in two consecutive years 2014 and 2015. Holds several certifications on collaboration field including CCNA Collaboration, CCNP Collaboration, Telepresence Specialist and VBrick ICP and cloud certified.

Languages: English,Spanish and Portugese



Pawel has more than 20 years of experience working as a field engineer in IT projects across Poland, being responsible for routing, switching, security and wireless part of them.

He is involved in almost every phase of IT projects, starting from presales, to planning solutions, implementing and maintenance. He works with a variety of products and vendors like 3Com, HP, Cisco, Juniper, Fortinet, PaloAlto, Huawei. Pawel has 4 years of experience delivering courses on a wide range of Fortinet products and also CompTIA Security + courses. Pawel knows that well-designed and informational PowerPoint slides are important, but not as important as the examples and cases taken from putting the learning into practice.

Languages: English and Polish



Urs has more than 15 years of experience in information technology and 5 years on network automation.

Due to his involvement in large automation projects, he has a comprehensive understanding of the process and design of automation solutions as well as the translation to automated tasks.

Has a solid knowledge of Cisco network, cloud infrastructure, DevOps and Python.

Languages: English



Pietro has been working in the IT environment for more than 20 years. he has developed his experience in a different environment having worked in a telecom, bank and media company. Over the years he has developed his knowledge on a vast range of IT Platforms (Virtual, Cloud, Big Data, Networking). He has extensive experience of working in Operational roles thanks to his orientation in problem solving.

He started his career in the early 90' as Hardware Engineer and then he developed his skills to OS Software specializing in Network Operating Systems like Windows NT and Novell. At the end of 90' he decided to move his career to the UNIX world. He worked for many years with Sun Microsystems providing consulting to the biggest Telecom companies in Italy (Wind, TIM and Telecom). In 2007 he moved to the UK working for Citibank, Sky and other affirmative companies. Recently he started a new job as a consultant providing his expertise of Platform Engineering. During these years he achieved professional certifications as follow:

ITIL v3, Solaris 10 Administration, Zabbix Administration, Mapr Cluster Administration, Google Cloud Engineering

Languages: English and Italian



Ralf has extensive network and data security experience. He has worked around the world, mostly in Europe and South-East Asia, both in private and public sectors.

While Ralf has multi-vendor background, in recent years he has been focusing on Juniper Networks' and Fortinet's products.

Languages: English, Russian and Estonian.


Hanno Huisjes

Hanno has over 20 years of experience in consulting and coordinating the design, construction and fit-out of high-end office spaces, with a specialisation on equipment rooms and mid-size data centers. In a careful step by step approach he guides the client to arrive at a comprehensive program of requirements for their IT equipment accommodation needs, coordinates the design and tender process, assembles a construction team and supervises the actual build and fit out.

Being the central point of contact in this whole process of bringing an idea to a physical realty within the preset time and financial constraints suits him well. Hanno is working from Amsterdam The Netherlands.

Languages: Dutch, English and German

Partnership & References